Privacy Policy
Last updated: January 2025
1. Information we collect
We collect information you provide directly to us, such as when you create a partner account, submit an application, or contact us for support. This includes name, email address, company details, and payment information. We also collect usage data such as IP addresses, browser type, and pages visited.
2. How we use your information
We use the information we collect to provide, maintain, and improve our services, process transactions, send transactional and promotional communications, respond to support requests, and comply with legal obligations.
3. Sharing of information
We do not sell your personal information. We may share your information with service providers who assist us in operating the platform (such as payment processors and email providers), and as required by law.
4. Data retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All data in transit is encrypted via TLS.
6. Cookies
We use strictly necessary session cookies to keep you logged in. We do not use advertising or third-party tracking cookies.
7. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the address below.
8. Contact
For privacy questions, email privacy@qraalys.com. This policy was last updated January 2025.